Skip to content

Kundesupport

Are you a user of Vigilo? Send us an enquiry.






    What type of device did you use when the problem occurred?*

    iPhone:



    Android:



    Check which device you were using when the problem occurred. If you have tried several devices, specify which ones in the free text field below.

    Which browser did you use when the problem occurred?*

    Check which browser you were using when the problem occurred. If you have tried several devices, specify which ones in the free text field below.

    For the best possible user experience, we recommend using Google Chrome as your browser.


    Please describe the problem as descriptively as possible so that we can assist you in the best possible way. Enter only relevant information.


    Enter any error message that appears in the system.

    How often does the problem occur?*

    Drag and drop files
    or

    We want full screen screenshots. Feel free to send us more screenshots. This makes it easier for us to help you.

    Make sure you can not upload sensitive information.

    I agree that my inquiry will be shared with Bergen Municipality, with the purpose of gathering information to be able to improve and develop the system further. Consent can always be withdrawn by contacting Vigilo.

    By sending your inquiry, you also agree that Vigilo process the information you share with us in this case. We store the information until we have responded and closed the case that you are now creating. After this, the information is deleted/anonymised. Some of the anonymised information may be used to analyze users' contact with us. For example, how many inquiries do we receive that concern kindergarten.